FAQ'S

1. We normally take all of our passengers as they booked. Sometimes we have large groups and other times just one person, all depends on when you want to travel, but we recommend to book early to avoid disappointment.

    

2. Pay for your reservation on line using a major credit card or Paypal. You can pay either the total amount of your reservation or just make a deposit of 40% (minimum required). You can also choose to submit your credit card information along with the reservation form. We take all major credit cards and Paypal for your convenience. If you pay 40%, you will have to pay the difference once you get to Hotel, the first day.

    

3. One thing that you can be sure of in this business is the variety in weather that is generally experienced on an adventure tour. Considering fluctuations in altitude and climate changes during your trip, we always recommend one main strategy - LAYERS. The only way to be sure that you are prepared for all types of weather is to bring a basic assortment of layered clothing. T-shirt, long-sleeved shirt, fleece, raincoat, trousers that zip-off into shorts, etc.

    

4. How heavy can it be? Backpacks or soft duffel bags are highly recommended for any adventure tour. Hard suitcases are just a nightmare when you are trying to fit your luggage into a small vehicle or cubicle, along with the rest of the group´s. You will be responsible for carrying your own luggage so don´t make it too heavy! For hikes, such as the Inca Trail, you will have the opportunity to store your regular luggage in the hotel where you will be staying before and after the hike.

    

5. Prices are quoted as land-only. The airfare cost from your point of departure to Lima, Peru, are priced separately. Our experienced adventure specialists are happy to assist you with your airline arrangements.

    

6. It is 220 Volt. However some hotels offer dual outlets, 220-110 volts. If you are planning on taking a video camera, we suggest you take an extra set of charged batteries.

    

7. Yes, you can submit your reservation form and credit card information. If you do it, your accommodation request will be processed as quickly as possible. However, some delays may occur due to our supplier hotels´ processing requirements. Depending on the destination, this may take from 1 to 3 days. If the hotel you chose is available for the dates you specified, your booking will be finalized and your credit card will be charged. If you wish to cancel your booking after this, you will incur a cancellation fee - see change or cancel your reservation. If the hotel is not available, we will contact you with a suitable alternative and no payment will be incurred.